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Why Having a Cross-Functional IT Team is Better Than a Single Expert

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I.T. Support

Why Having a Cross-Functional IT Team is Better Than a Single Expert
Cross-Functional I.T. Team I.T. Support Managed IT Services • November 12, 2024
Why Having a Cross-Functional IT Team is Better Than a Single Expert

As businesses become more dependent on technology, having a reliable I.T. infrastructure has become necessary. Many businesses prefer relying on a single, expert resource to look after their I.T. needs which often does more harm than good.   With the job market being so diverse, finding a single I.T. expert is like searching for a needle in a haystack. Apart from.. Read more

I.T. Service Desk Transformation: Enhancing Support Processes with Automation and AI
I.T. Support Managed IT Services • September 26, 2024
I.T. Service Desk Transformation: Enhancing Support Processes with Automation and AI

Traditionally, service desks have relied on manual processes and human intervention to resolve technical issues and manage support requests. However, the rise of automation and artificial intelligence (AI) is transforming the I.T. service desk landscape. This article explores how automation and AI are enhancing support processes, improving efficiency, and delivering better customer experiences.  The Role of the I.T. Service Desk .. Read more

Why Outsourcing I.T. Saves You Time And Money
Artificial Intelligence I.T. Support Managed IT Services • September 23, 2024
Why Outsourcing I.T. Saves You Time And Money

Outsourcing the IT department has become an increasingly popular practice over the recent years. According to iDeaLogic, 76% of businesses outsource their I.T. functions, spending an average of their 8.1% annual budget!   The growing reliance on outsourcing I.T. functions begs the question of why more organizations are adopting it. The answer? It saves you valuable time, money, and many other.. Read more

The Cost of Doing I.T. In-House vs. Partnering with I.T. For Less 
I.T. Support Managed IT Services Technology • September 19, 2024
The Cost of Doing I.T. In-House vs. Partnering with I.T. For Less 

As a small or mid-sized business, you’re always playing a tug-of-war between managing your finances and growing revenue. According to the US Chamber of Commerce, 82% of newly started businesses fail due to cash flow problems!   To avoid running into such problems, it’s crucial to ensure effective management and cut costs wherever possible. One of the biggest expenses of running.. Read more

Why Managed Service Provider Cross-Functional Teams are Better than a Single Expert
Artificial Intelligence Cross-Functional I.T. Team I.T. Support Managed IT Services • September 17, 2024
Why Managed Service Provider Cross-Functional Teams are Better than a Single Expert

In today’s rapidly evolving world, many businesses are leveraging new tactics and strategies to gain an edge. While these solutions can fuel your business growth, improve customer service, and increase efficiency, they come with a catch – teamwork.    When it comes to IT, developing a strong IT department can be a costly maneuver, especially for mid and small-sized businesses. The.. Read more

Why Outsourcing Your IT Department is More Affordable Than You Think  
I.T. Support Managed IT Services • September 16, 2024
Why Outsourcing Your IT Department is More Affordable Than You Think  

IT plays an important role in any business. An IT department manages most of your operations and administrative work. They are also responsible for inventory systems, customer relationship management, and dealing with technical responsibilities like web hosting.    According to Q10 Systems, a small business should spend between $30,000-$100,000 on their IT department.    As a startup or a small business, dedicating.. Read more

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